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Frequently Asked Questions
When can I expect to receive my goods?
Upon receipt of payment, your goods will be delivered to your address within 3-7 days, depending on our logistics partner, Australia Post.
How do I make a payment?
After submitting your order, please contact our customer service via WhatsApp or Email. They will provide the payment methods available. If payment is not completed within 48 hours, the order will be automatically cancelled.
Are the items in stock？
Items available for sale are in stock. If an item is out of stock, it will be clearly marked as such.
Is there an additional charge for shipping?
We offer free shipping via Australia Post when you use cryptocurrency.
What is the minimum order quantity for wholesale?
We specialise in wholesale, with a minimum order quantity of 50 pieces required.
Is there an age limit for purchasing?
Customers must be at least 21 years of age to make a purchase.
My Order Was Lost Or Something Is Missing
Please contact our customer service with pictures of the parcel so that we can initiate an investigation and resolve the issue promptly. If it is confirmed that something is missing or lost, we will resend the items as soon as possible.